How to order

Sales conditions

Placing an order implies acceptance of our sales conditions.

Non-nuclear reference materials

Reference materials can be purchased directly from the JRC Geel or one of our authorised distributors.

Order from the JRC Geel (Directorate F – Health and Food)

Certified reference materials can be ordered via the online catalogue or by email.

Order from our authorised distributors

We have two authorised distributors, which store and distribute certified reference materials on our behalf. These distributors are audited by us and the details about the storage conditions at their premises are transmitted to us on a bi-monthly basis. This ensures that materials at our distributors are stored under exactly the same conditions as at our site in Geel and we also guarantees the validity of certificates shipped by them.

Prices and sales conditions are freely determined by each distributor and can be obtained from them on request. They can provide advice and help in ordering and importing reference materials.

From other distributors

In line with the general right of re-selling, other companies may act as re-sellers for our reference materials. However, if samples are purchased from suppliers other than our authorised distributors, we cannot be held responsible for:

• the integrity of the materials (especially for potentially unstable materials), or
• the accuracy and completeness of the accompanying information (certificates, reports, etc.).

Please do not hesitate to contact us in cases of doubt about the accuracy/authenticity of information provided.

Nuclear reference materials (Uranium, Plutonium, Thorium, Americium)

Nuclear reference materials (materials containing Uranium (U), Plutonium (Pu), Americium (Am) and Thorium (Th) can only be ordered directly from the JRC in Geel. Please do not send orders before a quotation has been requested and received from  JRC-GEE-RM-NUCLEAR-SALES@ec.europa.eu.